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We couldn't have said it better ourselves.



 
“Dear Mitch and Steve,
Sorry about the 1st email. What we wanted to say is that words cannot tell you enough how thankful we are to have worked with 2 very professional and extremely hard-working people. We had our doubts at the first phone call, but the both of you have exceeded our expectations and given us faith that there are honest business people out there. You made an extremely stressful time in our lives bearable. Thanks a million for your many hours and nice words. We haven't met in person, but you closed the miles between us with your unbelievable professionalism and kindness. We will not forget what you have done for us and we will definitely recommend you to anyone! Best of luck with everything, especially your new one Steve."

Sincerely,”
- Jose and Jennifer Ayala
“Dear Barry,
Thank you for walking us through the refinancing of our home and explaining the process each step of the way. We were impressed that the closing was within three weeks.

The refinancing was a win/win situation for us as we cut years off our 30 year loan, reduced our interest rate and mortgage payment by a few dollars a month, and didn¡¯t require bringing any money to the table.

Even though there were a couple of glitches along the way, we are well aware most were out of your control. Thanks to you and Stephen for treating us like old friends. Best wishes for your future endeavors. We can recommend your services to others.

-William (Bill) and Cheryl Connolly
“Good morning, Steven,
Thank you so much for everything. You are so thorough that there were no surprises last night. I really appreciate your continued efforts to see that we got the best rate out there and were able to lock it in. I know God has been looking out for me over the years in everything that I do. I am asking Him to bless you and your family with good health, long life, and a prosperous business. This I do not do lightly. I am cheap with my blessings:)

I detect a sincerity in you and am very proud of your accomplishments. You have a good wife, cherish and love her and your child to be. May God bless you always.

Thanks again,”
-Patricia Jones
 
“We never had the opportunity to thank you for all of your help with obtaining our mortgage. Your persistence and pleasant demeanor were most welcome, as we are still new to the mortgage process. Your input helped us to streamline our personal billing. If we ever need or know of anyone in need of a mortgage, you will be the first person that we call. Thanks again!”
-Tyrone and Medina Talmadge
 
“I just wanted to say thank you. The fruits of your labor are gladly appreciated”
-Kim and Daniel Blackwell
 
“Thank you for your expertise into matters pertaining to my home. I cannot thank you enough and my gratitude goes beyond words. Once again I can smile again and get a good night’s sleep. I have learned a lot about my investment and the importance of keeping it. You are definitely a god send...”
-Blondine V. Scott and family
 
“We the Mitchell Family, Lawrence, Deborah, and Dorothy do esteem you highly as a precious jewel covering all business enterprises such as effective refinancing whereby we can now have less sleepless nights over our mortgage and billing affairs. There is a vital therapeutic and humane quality in your personality that will elevate you to the summit of all endeavors. Continued Success!”
-Pastor Lawrence Mitchell, Deborah and Dorothy
 
“Thank you for all of your hard work. We really appreciate your great work on our behalf. Good luck on your upcoming nuptials.”
-Kurt and Claire Miller
 
“Thank you so very much for all your effort and hard work. I greatly appreciate it. All the best,”
-Myrna Mashburn
 
“The simplest words can hold the deepest meaning…Thank you so very much. God Bless”
-Toinette, Alisha, and Brandon
 
“This letter is to praise your excellent customer service. You were always patient and kind. I also appreciated the fact that you always made sure I understood all the terms and conditions of the loan. I felt very comfortable signing the documents because you made sure to explain every detail of the loan. I will be sure to recommend your services in the future.”
-Dwain Foreman
 
“I have just completed refinancing my home, my broker was Steven Ross.
Steven made this an easy, almost palatable experience. I called him and was refinanced in 7 business days. He went the extra mile, was always available for questions and advice at every step of the way. He helped me to lower the cost of my Homeowners Insurance policy as well as taught me how to balance my checkbook in a more orderly fashion. He was not just a broker conducting business but he saw me as a person. It was a pleasure to work with such a professional and caring person.”
-Terry Gutterman Watson
MS. Developmental Specialist
MA, CMT, LCAT
Coordinator, Step By Step Infant Developmental Center
Professor, New York University
Touro College
 
 
“I would like to commend Mr. Steven Ross who successfully completed our loan application. Mr. Ross was extremely professional and honest. Everything he said he would do, he did. He is an asset to the industry and would recommend him to anyone I know that has a need for a mortgage”
-Joel Marks , CLU
 
“Thank you for the great job you did during the process of refinancing. It was short and spicy and most of all stress free not like the others that I did before. You were honest and extremely polite during the transaction. Once again a great big Thank you. I wish you continued success and the hope is that you will acquire many more clients, and there is absolutely no doubt in my mind that they too will say “Thank You”.
PS. your thoughtfulness will always be remembered and your kindness will always be appreciated”
-Paulette Davis
 
“Just wanted to say thank you for your expertise, time, patience and magnificent service”
-Juanita Johnson
 
“I am hereby expressing my gratitude for the hard work, and time consuming efforts you put into making my dream come true. I have never met a more selfless and patient and positive person than you are! You never gave up on me or my situation. You were encouraging and steadfast. You believed in me while others would have given up. I know it was a big job and you conquered it.
I give thanks to your wife and staff also. The hours were long and the days were endless. I thank you again for your support to me and my family. I thank you again for your support to me and my family. I will not let you down. Your counseling was not in vain. I learned a lot.
Again; please accept my heartfelt gratitude!
-Lynette Watts
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